
OK, it's ventin' time.
Disclaimer: the following rant is rated "M" for "Mindbendingly numbing in its picky geekiness." Proceed with caution, and the awareness that your eyeballs will glaze over about half-way through.
What is it with software vendors that they put out a "new and improved" version of their software that eliminates the very things you like about it?
My current annoyance is with Google, or Bungle as I now prefer to think of them. They sneakily replaced the Google Toolbar (for the non-nerdy among us, that is the little bar across the top that has the Google search window in it, plus a bunch of other colorful icons I not only don't use, but don't even know what they do) with a newer version, at least in Internet Explorer, the browser I use.
The old version, Version 5, kept track of all of my search history entries, and I could scroll down through them, a veritable trip down Google Memory Lane. For someone who Googles in her sleep, this is a very valuable thing - I can go back to words I searched on and call up the exact wording if I need to see something again.
This search history feature chronicled for me the minutia of my daily life - topics that came up in conversation, places that I or someone else was interested in, blog information that I needed, whatever. Veni, Vidi, Googli.
Then a new version, Version 6, just came along one day and rudely shoved Version 5 out of some virtual window, without even asking "Mother, May I?" I realized this when I went to the Google history well, and instead of the hundreds of search words or phrases that I have used, I found a total of 11.
Yes, Google Toolbar Version 6 shows 11 entries in history. That's it.
In a state of outraged indignation, I (of course) googled for an explanation. I discovered a web discussion thread filled with other, equally indignant Google users, complaining about the same issue. Then, someone identifying herself as "Maggie" from Google Customer Service helpfully explained that the search history is still on the computer, you just can't see it anymore.
Gee, thanks, Maggie.
One of the complainers then chimed in to say that he had located Toolbar Version 5 online and downloaded it again. It worked like a charm, he said. Except that, every time he logged off and back on again, Version 6 was back, like some annoying salesperson, infesting his computer with its perky, new-and-improved, history-annihilating self.
Software vendors seem to think that they can shove whatever changes they want down the metaphorical throats of their users, and sweet-talk the users by saying, 'Don't worry. This really is better. You will get used to it." (Facebook users know this only too well). Sometimes, they trip all over themselves and make a big mess (Windows Vista users, you know what I am talking about).
Hello. People don't like change, especially to things they like the way they are.
Now I, too, unrepentant and defiant, download Version 5 of the toolbar every time I log back on. Yes, it is time consuming and annoying. Yes, I know that I am standing in the path of progress.
But somewhere, one has to take a stand. To the barricades!
Maggie, are you listening?
One of the complainers then chimed in to say that he had located Toolbar Version 5 online and downloaded it again. It worked like a charm, he said. Except that, every time he logged off and back on again, Version 6 was back, like some annoying salesperson, infesting his computer with its perky, new-and-improved, history-annihilating self.
Software vendors seem to think that they can shove whatever changes they want down the metaphorical throats of their users, and sweet-talk the users by saying, 'Don't worry. This really is better. You will get used to it." (Facebook users know this only too well). Sometimes, they trip all over themselves and make a big mess (Windows Vista users, you know what I am talking about).
Hello. People don't like change, especially to things they like the way they are.
Now I, too, unrepentant and defiant, download Version 5 of the toolbar every time I log back on. Yes, it is time consuming and annoying. Yes, I know that I am standing in the path of progress.
But somewhere, one has to take a stand. To the barricades!
Maggie, are you listening?